What Does it Mean if My Camera / Doorbell Status is Offline or the Indicator Light is Flashing?

If you have successfully installed your smart camera / doorbell before, but is disconnected or offline, most likely your device lost power or access to the internet.

Any of these issues could cause your device to need reconnecting:

1. A temporary power outage 
2. Router or internet service provider disruption
3. Modem or router equipment failure
4. Changes to your network such a new network name, new network password, or a new router or range extender

Disconnecting could also be happening due to poor Wi-Fi signal strength

• Consult this article on Troubleshooting Wi-Fi.
• Follow the instructions in the Feit Electric app to reconnect your camera / doorbell  
• For more information please read how to connect the camera / doorbell using the QR Code.