Device Only Found in Feit Electric App, not in Alexa

My Alexa doesn't recognize my Feit Electric smart product.

If you are having an issue with your Alexa not recognizing your Feit Electric device, please make sure the device is added to the Feit Electric app first.

Watch a video on: How to Set Up and Use Your Feit Electric Smart Wi-Fi Light Bulbs

Then confirm the Feit Electric Account is successfully linked to your ALEXA App.

Watch a video on: How to Connect Feit Electric Smart Devices to Amazon Alexa

If the above has been met, please verify the name is not conflicting with any Alexa Syntax Errors. Meaning, the naming convention for the smart device in both the Feit Electric app and Alexa app need to match.

1. Open up Alexa Devices

   Please tap on the " + " in the upper right hand corner of the screen

   

 

2. Add Group

   Select Add Group

   

 

3. Select Create Group

   Select Create a room or device group

   

 

4. Confirm Create Group

   Tap Next to advance to the Group section

   

 

5. Label Device Name something different from the Alexa common name

   Common Alexa names will override any label name you give your device