You do not normally need the IP or Mac address to connect your Feit Electric smart device in the Feit Electric app. But if you do need it because of how your network is configured you can retrieve information about a particular Feit Electric smart device in the Device Info menu in the mobile app.
- Once the device is connected to the network, in your Feit Electric tap the device icon and on the upper right of the screen to reach the settings menu. Sometimes this will look like .... or be a pen icon depending on the device.
- Then select Device Info from the settings menu.
- Then you will see the Device Info page with more information. If you do not see the Mac Address and you need that information you can try connecting the device using a Mobile Hotspot and then check the Device Info page.
- You will see the IP Address and sometimes you will be able to see the Mac Address.
- If the Mac Address is not visible and you need that information, you can disconnect the device and connect it using a Mobile Hotspot. Then if you select Device Info you should be able to see the Mac Address as well.