Smart FAQs

What are some Frequently Asked Questions For Feit Electric Smart Products?

Feit Electric offers a wide range of smart products designed to enhance convenience, security, and energy efficiency in your home. From smart bulbs to security cameras and motion sensors, these devices integrate seamlessly with your existing Wi-Fi network, allowing you to control them with your smartphone, voice assistants, and more.

In this FAQ, we address some of the most common questions to help you make the most of your Feit Electric smart devices. Whether you're setting up your first device or looking to optimize your smart home, we've got you covered.

Q: Do I need a Hub to run Feit Electric smart products?

A: No. Our devices are compatible with your existing Wi-Fi router, eliminating the need for an additional hub. However, if you have a large home or your device is situated at a considerable distance from the router, we recommend considering the use of a Wi-Fi extender to ensure optimal connectivity and performance.

Q: How safe are my video recordings?

A: Your video recordings are secure as they are stored locally on the SD card in your camera or on your phone, rather than in the cloud. When accessing your videos remotely, they are streamed to you using AES 256 encryption, which is a military-grade security protocol to ensure privacy and protection.

Q: Do smart light bulbs work normally with a light switch?

A: Yes, they will turn on and off with a wall switch. If you would like to use the added functions, you will need to use the app and leave the switch on.

Q: What else can chasing LEDs do?

A: Chasing LEDs enable you to control individual segments, applying different colors to each. Additionally, you can create dynamic lighting effects, such as flowing, chasing, and other animations.

Q: Do I always require Wi-Fi to control my Feit Electric bulbs?

A: No, you do not always require Wi-Fi to control your Feit Electric bulbs. If your smart bulbs go offline or lose Wi-Fi connectivity, they will automatically switch to direct Bluetooth management after approximately two minutes. This feature allows you to continue controlling your smart bulbs directly from your phone via Bluetooth, even when you're not connected to the internet or Wi-Fi. This ensures that you can still manage your lights conveniently, regardless of your network connection.

Q: Can you control Feit Electric products at the same time as other smart brand products?

A: Yes, you can control Feit Electric products alongside other smart brands using voice assistants like Google Assistant, Alexa, or Siri. This allows you to integrate multiple devices, automate routines, and manage everything with a single command or unified app.

Q: Can multiple family members have access to alerts?

A: Yes. you can grant permission and provide access to alerts for multiple family members through the app, allowing them to stay informed as well.

Q: Can smart bulbs be used outside?

A: Most smart Wi-Fi bulbs are damp rated, making them suitable for outdoor use as long as they are protected from severe weather and direct water exposure. PAR 38 bulbs are specifically rated for wet locations and are ideal for outdoor applications. It's important to ensure that the smart bulb remains within the range of your router for optimal performance.

Q: Can I use my motion sensor to turn on my smart Feit Electric light when its triggered?

A: Yes. you can configure a smart scene through the Feit Electric app to automatically turn on your smart light when the motion sensor is triggered.

Q: Do I need 2.4 GHz to use these products and why?

A: Most home routers support 2.4GHz, which provides the best range and coverage. On the other hand, 5GHz offers a shorter range and is typically used for high-bandwidth activities such as TV streaming, gaming, and other data-intensive applications.

Q: How long does it take to set-up these products?

A: Setting up these products is quick and straightforward, typically taking less than 30 seconds. No hub is required. Simply power on the device, ensure it's ready to pair, and use our app to scan for nearby devices or scan the QR code for cameras. If necessary, reset the device and follow the easy-to-use installation wizard for seamless setup.

Q: Do I need to pay for a subscription?

A: No, there are no subscription fees required to use Feit home automation devices.

Q: Do I need to set up my existing devices again when adding new app users?

A: No, you do not need to reconfigure your existing devices when adding new app users. Once a device is set up, you can easily share access and manage administrative privileges with anyone who has a Feit Electric account.

Q: How else could I integrate my lights with my home speakers?

A: The app includes a music sync feature that allows your light bulbs and tape lights to pulse in rhythm with the music you're playing. This creates an immersive lighting experience, perfect for parties, holiday celebrations, or simply enhancing your relaxation time with a personalized light display.

Q: Can I schedule these bulbs to turn on and off when I am not there?

A: Yes. Scheduling your bulbs to turn on and off remotely is one of the key features of Feit smart products, providing added convenience and security.

Q: How can I control these smart products?

A: You can control your smart products through your smartphone, voice commands via Google Assistant, Alexa, or Siri. Additionally, you can set schedules and automate routines, such as turning on porch lights at sunset or ensuring your children's lights turn off after they leave for school.

Q: How can I share my videos?

A: Simply save the video to your phone and send as a text or email.