How Do I Set Up My Feit Electric Touch + Keycard Door Lock?
This setup guide walks you through installing the lock hardware, inserting batteries, and connecting the lock to the Feit Electric app. The installation is designed to work with most standard doors and typically requires only a Phillips screwdriver.
Key Areas Covered:
Model Number: DOORTOUCHLOCKWIFIBK & DOORTOUCHLOCKWIFINK
Unboxing & What’s Included:
The package includes the following components:
• Front panel
• Rear panel
• Adjustable latch
• Strike plate and strike box
• Base plate
• Key cards
• Keys
• Screws and mounting hardware
• 4 AA batteries
Powering the Device:
The lock runs on 4 AA batteries, installed inside the rear battery compartment.
An emergency USB-C port on the exterior panel can temporarily power the device if the batteries are depleted.
Common Setup Issues:
• Incorrect latch size
• Lock installed in locked position during setup
• Incorrect battery orientation
• App setup attempted without 2.4 GHz Wi-Fi
Setup Steps:
1. Measure Your Door
Confirm that your door matches the following requirements:
• Door thickness: 1-3/8" – 2-1/8"
• Bore hole: 2-1/8"
• Backset: 2-3/8" or 2-3/4"
2. Install the Strike Plate and Strike Box
• Insert the strike box into the door frame.
• Secure the strike plate with the included screws.
3. Adjust the Latch Length
• Choose the correct backset length (60 mm or 70 mm).
• Rotate the latch mechanism to adjust the length if needed.
4. Install the Latch
• Insert the latch into the door edge.
• Secure with the provided screws.
5. Install the Exterior Lock Panel
• Feed the connecting cable through the door.
• Ensure the panel is upright.
6. Attach the Interior Base Plate
• Secure the base plate using the mounting screws.
• Connect the cable to the interior panel.
7. Secure the Interior Panel
• Align the interior unit with the base plate.
• Tighten the mounting screws.
8. Insert the Batteries
• Install 4 AA batteries in the battery compartment.
• The lock will automatically calibrate the latch.
9. Install the Feit Electric App
• Download the Feit Electric app from the Apple App Store or Google Play.
• Create or log into your account.
10. Connect the Lock to Wi-Fi
• Ensure your phone is connected to a 2.4 GHz Wi-Fi network.
• Tap Add Device in the app.
• Follow the in-app instructions to pair the lock.
FAQs:
• How long does installation take?
Most installations take 15–30 minutes.
• Do I need special tools?
Only a Phillips screwdriver is required.
• Can the lock work without Wi-Fi?
Yes. Local unlocking via fingerprint, keypad, keycard, or key still works.
• What Wi-Fi network is supported?
The lock supports 2.4 GHz Wi-Fi only.
Usage & Tips:
• Install the lock while in the unlocked position.
• Test the lock before fully tightening all screws.
• Add family members as users within the mobile app.
• Label keycards if multiple users will use them.
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