Why Is My Vista 24-in. Oval Flush Mount LED Skylight Not Working or Flickering?

I need help troubleshooting my Vista 24-in. Oval Flush Mount LED Skylight.

If your skylight fixture isn’t working as expected, don’t worry. This guide walks you through diagnosing common issues like flickering, power loss, or unresponsive modes.

Key Areas Covered:

Model Number: FP24RT/SKY/5CCT/WH

• Power Issues:
  Ensure the circuit breaker is on and wiring connections are secure.
• Hardware Concerns:
  Loose mounting or physical damage can impact performance. Check the fixture is flush and undamaged.
• User Errors:
  Incorrect wiring (e.g., swapped hot and neutral wires), or not cycling the switch properly for Multi-Mode can prevent operation.
• System Performance:
  If the light is flickering or modes are not changing, the issue may be tied to dimmer incompatibility or rapid toggling errors.

Troubleshooting:

Light does not turn on:

• Confirm breaker is ON.
• Double-check all wire connections.
• Ensure light switch is functional.

Only one light mode works:

• Try rapidly toggling the wall switch (OFF-ON within 3 seconds) to cycle through available modes.

Flickering or strobing:

• Check dimmer compatibility. Use only approved dimmers for LED lighting.
• Tighten wire connections inside junction box.

Color Temperature won’t change:

• Turn light OFF, then ON quickly to cycle through color temperature presets.

FAQs

• Can I reset the fixture if modes are stuck?
  Yes, turn the light OFF for 5 seconds, then ON and cycle quickly to reinitialize mode switching.
• Is this fixture compatible with motion sensors?
  It’s not designed for sensor use and may not respond correctly if wired with sensor switches.

Usage & Tips:

• Always test the light after installation before sealing or mounting flush.
• Avoid using this with outdated or incompatible dimmers to prevent flickering.
• Use a switch with a clear ON/OFF function for optimal MultiMode cycling.