Request Parts for the Feit LED Coach Lantern

Need help with the Feit Electric 14" and 18" Rectangular LED Black Lanterns

We apologize for the inconvenience you've experienced with your recent purchase of the Feit Electric 14" or 18" Rectangular LED Black Lantern. We understand how frustrating it can be to discover that your bulb or glass casing arrived broken, or that the screws provided in the packaging are causing issues during installation. We’re here to help!

Installation Issues with Small Screws

Are the small screws provided in the packaging (CC) making it difficult to install the lantern? To resolve this, we can send you longer screws (#8-32X1.25"), which should make installation easier.

To request replacement screws:

1. Please let us know how many fixtures you purchased. For each fixture, we will send 2 screws.
2. Include your shipping address so we can send the replacement screws.

Note: Send an email to LAN14@Feit.com with the subject line: "New Screw Request".

Broken Bulb or Glass Shade

If you’ve received your lantern and found that the bulb or glass shade is broken, we’re happy to send out replacements for both the Bulb (HH) and the Glass Shade (II) to make things right.

To request a replacement:

1. Please let us know how many fixtures you purchased. We'll be happy to send a replacement for the broken bulb, glass shade, or both if they were both damaged.
2. Include your shipping address so we can send the replacements to you.

Note: Send an email to info@feit.com with the subject line: "Broken bulb or Glass Casing".

For more details about the products, feel free to check the following links:
14" Rectangular LED Lantern - LAN14REC/BLK/RP
18" Rectangular LED Lantern - LAN18REC/BLK/RP